Account Verification

Should you choose to scan your documents, we strongly advise you to use the following setting: 200 dpi, grey level (not color), file format should be JPEG, resolution should be set to 24 bits.
Documents can also be photographed by phone and sent via email.
Please note that all incoming emails are limited to 10 MB.
All emails should be sent to

Please provide the following:


Government Issued Photo ID

The ID must clearly display your name and your date of birth. It must also have a valid expiration date. Passports and Driver’s licenses are ideal. The name must correspond with the name you supplied on your application.

Proof of Address

The address must correspond with the address you supplied on your application. This can be in the form of a utility bill (electricity, phone, water), bank statement, lease or mortgage agreement. Please note that bills that have been received prior to 3 months ago cannot be accepted. Ensure that your name appears on the bill, along with your address and the name of the company issuing the bill. They must all be clearly visible.